It really means a lot to us to hear such positive feedback, we would just like to say thanks for this amazing testimonial!
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First of all allow me to express how pleased I was to receive your telephone call in order to discuss how I felt about the claims process and levels of my satisfaction.
It is always rewarding (as the client) to know that the company that represents your interest has a good customer focus.
I made a speculative inquiry, a couple of weeks after returning home and after a full diagnosis of my injury had been made, in order to ascertain the level of cover I was receiving. I was pleasantly surprised to find out that I was covered for the injury sustained.
GMRS dealt with my claim in a quick and professional manner. Unfortunately I wasn’t prepared for the bureaucracy I encountered when dealing with The NHS. However I have to say that James Clarke kept me up to date and informed at each level of process.
I fully recommend this service and wholehearted applaud its aims.
Generally I believe we in the security industry aim to prepare for the unforeseen event. However, I didn’t plan for a two month injury break. Thank goodness for GMRS they helped me through a difficult time.